Refund policy

Any purchased products, services, or packages either used or unused will not be accepted as a return or be eligible for a refund.

If the product you purchased is damaged, there is a 14 day period from time of your purchase that it may be exchanged. Products may also be exchanged if they are unused and unopened in the original packaging within 14 days after purchase.

We at The Shores Skin Clinic encourage you to contact our team through phone or e-mail if you have any further questions or concerns regarding our refund and return policies that cannot be answered through information on this page.